ZyXEL Communications P-2000W_V2 User's Guide

P-2000W_V2 VoIP Wi-Fi PhoneUser’s GuideVersion WV.00.016/2005

P-2000W_V2 User’s Guide10 Customer Support

P-2000W_V2 User’s Guide100 Chapter 13 Administrator Web Configurator Screens13.3 Voice CodingA codec (coder/decoder) codes analog voice signals into

P-2000W_V2 User’s GuideChapter 13 Administrator Web Configurator Screens 101Pulse Code Modulation (PCM) measures analog signal amplitudes at regular t

P-2000W_V2 User’s Guide102 Chapter 13 Administrator Web Configurator ScreensTable 20 PHONE LABEL DESCRIPTIONDefault Voice Codec A voice codec (coder

P-2000W_V2 User’s GuideChapter 13 Administrator Web Configurator Screens 10313.6 SystemAdministrator access allows you to use this screen to set up t

P-2000W_V2 User’s Guide104 Chapter 13 Administrator Web Configurator Screens13.8 ToSThe second byte in an IPv4 packet is the Type of Service (ToS) by

P-2000W_V2 User’s GuideChapter 14 Troubleshooting 105CHAPTER 14TroubleshootingThis chapter covers potential problems and the corresponding remedies.14

P-2000W_V2 User’s Guide106 Chapter 14 Troubleshooting14.3 Problems Accessing the Prestige14.4 Warning Message TroubleshootingThe Prestige displays w

P-2000W_V2 User’s GuideChapter 14 Troubleshooting 10714.5 Error Message TroubleshootingThe Prestige displays error messages to let you know that an e

P-2000W_V2 User’s Guide108 Chapter 14 Troubleshooting

P-2000W_V2 User’s GuideAppendix A Product Specifications 109Appendix A Product SpecificationsSee also the Introduction chapter for a general overview

P-2000W_V2 User’s GuideTable of Contents 11Table of ContentsCopyright ...

P-2000W_V2 User’s Guide110 Appendix A Product SpecificationsTable 29 Firmware FeaturesNetwork IP address assignment: Fixed IP, DHCP, PPPoEHTTP, TFT

P-2000W_V2 User’s GuideAppendix B IP Subnetting 111Appendix BIP SubnettingIP Addressing Routers “route” based on the network number. The router that d

P-2000W_V2 User’s Guide112 Appendix B IP SubnettingSince the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A”

P-2000W_V2 User’s GuideAppendix B IP Subnetting 113Since the mask is always a continuous number of ones beginning from the left, followed by a continu

P-2000W_V2 User’s Guide114 Appendix B IP SubnettingNote: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed”

P-2000W_V2 User’s GuideAppendix B IP Subnetting 115Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C

P-2000W_V2 User’s Guide116 Appendix B IP SubnettingExample Eight SubnetsSimilarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110)

P-2000W_V2 User’s GuideAppendix B IP Subnetting 117Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask

P-2000W_V2 User’s Guide118 Appendix B IP Subnetting

P-2000W_V2 User’s GuideAppendix C PPPoE 119Appendix CPPPoEPPPoE in ActionAn ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 251

P-2000W_V2 User’s Guide12 Table of Contents3.7 Authentication Type ...

P-2000W_V2 User’s Guide120 Appendix C PPPoEFigure 38 Single-Computer per Router Hardware ConfigurationHow PPPoE WorksThe PPPoE driver makes the Ethe

P-2000W_V2 User’s GuideAppendix D Wireless LANs 121Appendix DWireless LANsWireless LAN TopologiesThis section discusses ad-hoc and infrastructure wire

P-2000W_V2 User’s Guide122 Appendix D Wireless LANsFigure 41 Basic Service SetESSAn Extended Service Set (ESS) consists of a series of overlapping B

P-2000W_V2 User’s GuideAppendix D Wireless LANs 123Figure 42 Infrastructure WLANChannelA channel is the radio frequency(ies) used by IEEE 802.11a/b/

P-2000W_V2 User’s Guide124 Appendix D Wireless LANsThe roaming feature on the access points allows the access points to relay information about the wi

P-2000W_V2 User’s GuideAppendix D Wireless LANs 1252 If IEEE 802.1x user authentication is enabled and to be done locally on the access point, the new

P-2000W_V2 User’s Guide126 Appendix D Wireless LANs

P-2000W_V2 User’s GuideIndex 127IndexNumerics110V AC 6230V AC 664kbps 1028kbps 102AAbnormal Working Conditions 7AbS 101AC 6Accessories 6ACK Message 80

P-2000W_V2 User’s Guide128 IndexDual-Tone MultiFrequency 101Dust 6Dynamic Jitter Buffer 23EElectric Shock 6Electrocution 6Enter See Syntax Conventions

P-2000W_V2 User’s GuideIndex 129Merchantability 7Modem 22Modifications 4Multimedia 79NNAT 83Full Cone 85Symmetric 87NAT Routers 89NAT Types 84NAT, Inc

P-2000W_V2 User’s GuideTable of Contents 13Chapter 9Information Menus ...

P-2000W_V2 User’s Guide130 IndexRedirect Server, SIP 81REGISTER Server Address 100REGISTER Server Port 100Register Server, SIP 82Registered 3Registere

P-2000W_V2 User’s GuideIndex 131Television Reception 4Thunderstorm 6ToS 23Touch Tone® 101Trademark 3Trademark Owners 3Trademarks 3Translation 3Trouble

P-2000W_V2 User’s Guide14 Table of Contents12.11.2.3 Port Restricted Cone NAT ...8712.11.2.4

P-2000W_V2 User’s GuideTable of Contents 15IP Subnetting ...

P-2000W_V2 User’s Guide16 Table of Contents

P-2000W_V2 User’s GuideList of Figures 17List of FiguresFigure 1 SIP Proxy Server Application ...

P-2000W_V2 User’s Guide18 List of FiguresFigure 39 Prestige as a PPPoE Client ... 120

P-2000W_V2 User’s GuideList of Tables 19List of TablesTable 1 Prestige Hardware Descriptions ...

P-2000W_V2 User’s Guide20 List of TablesTable 39 Subnet 3 ...

P-2000W_V2 User’s GuidePreface 21PrefaceAbout Your PrestigeCongratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone. About This User

P-2000W_V2 User’s Guide22 PrefaceGraphics Icons KeyPrestige Computer Notebook ComputerServer Switch RouterTelephone Trunking Gateway Wireless Signal

P-2000W_V2 User’s GuideChapter 1 Getting To Know Your Prestige 23CHAPTER 1Getting To Know Your PrestigeThis chapter describes the key features and app

P-2000W_V2 User’s Guide24 Chapter 1 Getting To Know Your PrestigeOutbound ProxySome VoIP service providers use a SIP outbound server to handle voice c

P-2000W_V2 User’s GuideChapter 1 Getting To Know Your Prestige 25You don’t need to know if the recipient’s connection type is an IP, cellular or landl

P-2000W_V2 User’s Guide26 Chapter 1 Getting To Know Your PrestigeFigure 3 Ad-Hoc Mode1.3 Getting to Know the Prestige HardwareFigure 4 Prestige H

P-2000W_V2 User’s GuideChapter 1 Getting To Know Your Prestige 2710 Volume Keys Use these keys to increase or decrease the ear piece volume.11 Power J

P-2000W_V2 User’s Guide28 Chapter 1 Getting To Know Your Prestige

P-2000W_V2 User’s GuideChapter 2 Using the LCD Screen Menus 29CHAPTER 2 Using the LCD Screen MenusThis section introduces the Prestige’s LCD screen me

P-2000W_V2 User’s GuideCopyright 3CopyrightCopyright © 2005 by ZyXEL Communications Corporation.The contents of this publication may not be reproduced

P-2000W_V2 User’s Guide30 Chapter 2 Using the LCD Screen Menus2.2 Navigating the LCD Screen MenusPress the Left button to enter the menus.After you e

P-2000W_V2 User’s GuideChapter 2 Using the LCD Screen Menus 31• Use the keypad to enter the text. You may need multiple keypad presses to enter letter

P-2000W_V2 User’s Guide32 Chapter 2 Using the LCD Screen Menus

P-2000W_V2 User’s GuideChapter 3 Wireless LAN Setup Menus 33CHAPTER 3 Wireless LAN Setup MenusFirst you need to associate your Prestige with a Wireles

P-2000W_V2 User’s Guide34 Chapter 3 Wireless LAN Setup Menus3.2 SSID(Service Set ID) The SSID identifies the Service Set with which a wireless statio

P-2000W_V2 User’s GuideChapter 3 Wireless LAN Setup Menus 353.4 ChannelA radio frequency used by a wireless device is called a channel. The Prestige

P-2000W_V2 User’s Guide36 Chapter 3 Wireless LAN Setup Menus3.5 RateDo the following to set the transfer rate of the Prestige’s wireless connection t

P-2000W_V2 User’s GuideChapter 3 Wireless LAN Setup Menus 373.7 Authentication TypeSome APs require the wireless clients to send the WEP key to the A

P-2000W_V2 User’s Guide38 Chapter 3 Wireless LAN Setup MenusNote: Only set the authentication type to shared key if the wireless clients are required

P-2000W_V2 User’s GuideChapter 3 Wireless LAN Setup Menus 393 Select Create to make a new profile.Select Activate to use an existing profile.Select Re

P-2000W_V2 User’s Guide4 Federal Communications Commission (FCC) Interference StatementFederal CommunicationsCommission (FCC) InterferenceStatementThi

P-2000W_V2 User’s Guide40 Chapter 3 Wireless LAN Setup Menus

P-2000W_V2 User’s GuideChapter 4 Network Settings 41CHAPTER 4Network SettingsUse this chapter to configure your Prestige to access the Internet. The P

P-2000W_V2 User’s Guide42 Chapter 4 Network Settings4.2 DHCPIf you were not assigned a specific IP address for your Prestige, use the following direc

P-2000W_V2 User’s GuideChapter 4 Network Settings 434.3 PPPoEPoint-to-Point Protocol over Ethernet (PPPoE) functions like a dial-up connection. You n

P-2000W_V2 User’s Guide44 Chapter 4 Network Settings6 Select PPPoE Pwd.1. Network Mode2. PPPoE NameSelect Back7 Clear the PPPoE

P-2000W_V2 User’s GuideChapter 5 SIP Settings 45CHAPTER 5SIP SettingsThe Prestige uses Session Initiated Protocol (SIP), an internationally recognized

P-2000W_V2 User’s Guide46 Chapter 5 SIP Settings5.2 Outbound Proxy ServerYou may need to configure the Prestige to use an Outbound Proxy server if yo

P-2000W_V2 User’s GuideChapter 5 SIP Settings 475.3 Proxy Server Configure Proxy Server settings to have the Prestige use your VoIP service provider’

P-2000W_V2 User’s Guide48 Chapter 5 SIP Settings5.4 User AccountConfigure the Prestige to use your User Account for registering with the SIP server.W

P-2000W_V2 User’s GuideChapter 5 SIP Settings 495 Select Username.3. User Pwd1. Phone NumberSelect Back6 Clear the user name and

P-2000W_V2 User’s GuideFederal Communications Commission (FCC) Interference Statement 5

P-2000W_V2 User’s Guide50 Chapter 5 SIP Settings

P-2000W_V2 User’s GuideChapter 6 Phonebook 51CHAPTER 6PhonebookUse the phonebook feature to store and later retrieve names and corresponding telephone

P-2000W_V2 User’s Guide52 Chapter 6 Phonebook6.3 Editing Phonebook EntriesUse the following instructions to locate and edit an existing entry in your

P-2000W_V2 User’s GuideChapter 6 Phonebook 536.4 Erasing Phonebook EntriesUse the following instructions to remove an existing entry from your phoneb

P-2000W_V2 User’s Guide54 Chapter 6 Phonebook6.5 Speed Dial Phonebook EntriesUse the following instructions to make an existing phonebook entry into

P-2000W_V2 User’s GuideChapter 7 Call History 55CHAPTER 7Call HistoryThe call history feature is useful for checking missed, received, and dialed call

P-2000W_V2 User’s Guide56 Chapter 7 Call History7.2 Received CallsFollow these directions to use the received calls list to check for received calls

P-2000W_V2 User’s GuideChapter 7 Call History 577.3 Dialed CallsFollow these directions to use the list of telephone numbers the Prestige has been us

P-2000W_V2 User’s Guide58 Chapter 7 Call History1 Select Call History in the first menu.3. Phonebook4. Net SettingsSelect Back2

P-2000W_V2 User’s GuideChapter 8 Miscellaneous Settings 59CHAPTER 8Miscellaneous SettingsThese sections detail how to change the Prestige’s other sett

P-2000W_V2 User’s Guide6 Safety WarningsSafety WarningsFor your safety, be sure to read and follow all warning notices and instructions.• Do NOT open

P-2000W_V2 User’s Guide60 Chapter 8 Miscellaneous Settings8.2 Setting the Vibration ModeYou can have the Prestige vibrate to alert you to incoming ca

P-2000W_V2 User’s GuideChapter 8 Miscellaneous Settings 618.4 Setting the TimeFollow these directions to change the Prestige’s time settings.8.5 Set

P-2000W_V2 User’s Guide62 Chapter 8 Miscellaneous Settings8.6 Setting the BannerFollow these directions to change the text that displays in the Prest

P-2000W_V2 User’s GuideChapter 8 Miscellaneous Settings 638.8 Setting the Don’t DisturbEnable the Prestige’s don’t disturb function, to not receive a

P-2000W_V2 User’s Guide64 Chapter 8 Miscellaneous Settings

P-2000W_V2 User’s GuideChapter 9 Information Menus 65CHAPTER 9Information MenusThese sections detail how to use the information menus. 9.1 Displaying

P-2000W_V2 User’s Guide66 Chapter 9 Information Menus9 The screen displays the Prestige’s MAC address. 10 Press the Right key to return to the main in

P-2000W_V2 User’s GuideChapter 10 Prestige Usage 67CHAPTER 10Prestige UsageThis chapter describes how to use your Prestige for basic tasks.10.1 Diali

P-2000W_V2 User’s Guide68 Chapter 10 Prestige Usage10.5 Answering a CallPress the Call key to answer a call.10.6 Rejecting a CallPress the Off key t

P-2000W_V2 User’s GuideChapter 11 Using the Web Configurator Screens 69CHAPTER 11Using the Web ConfiguratorScreensThis chapter describes how to use th

P-2000W_V2 User’s GuideZyXEL Limited Warranty 7ZyXEL Limited WarrantyZyXEL warrants to the original end user (purchaser) that this product is free fro

P-2000W_V2 User’s Guide70 Chapter 11 Using the Web Configurator Screens• For user access: Type the default user name: admin and password: 1234 for use

P-2000W_V2 User’s GuideChapter 11 Using the Web Configurator Screens 71The following table introduces the screens that are available with the user acc

P-2000W_V2 User’s Guide72 Chapter 11 Using the Web Configurator Screens

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 73CHAPTER 12User Web Configurator ScreensThis chapter details the settings that you ca

P-2000W_V2 User’s Guide74 Chapter 12 User Web Configurator ScreensYou can obtain your IP address from the IANA, from an ISP or have it assigned by a p

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 7512.5 DNS Server Use DNS (Domain Name System) to map a domain name to its correspond

P-2000W_V2 User’s Guide76 Chapter 12 User Web Configurator Screens12.7 Network Configuration: DHCPIf you were not assigned a specific IP address for

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 77Figure 14 DHCP Network ConfigurationTable 8 DHCP LABEL DESCRIPTIONGet IP Address

P-2000W_V2 User’s Guide78 Chapter 12 User Web Configurator Screens12.8 Network Configuration: PPPoEPoint-to-Point Protocol over Ethernet (PPPoE) func

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 7912.9 VoIP IntroductionVoIP (Voice over IP) is the sending of voice signals over the

P-2000W_V2 User’s Guide8 Customer SupportCustomer SupportPlease have the following information ready when you contact customer support.• Product model

P-2000W_V2 User’s Guide80 Chapter 12 User Web Configurator Screens12.9.1.1.2 SIP Service DomainThe SIP service domain of the VoIP service provider is

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 81Figure 16 SIP User Agent12.9.1.3.2 SIP Proxy ServerA SIP proxy server receives re

P-2000W_V2 User’s Guide82 Chapter 12 User Web Configurator ScreensFigure 18 SIP Redirect Server12.9.1.3.4 SIP Register ServerA SIP register server

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 83Figure 19 SIP12.11 NATNAT (Network Address Translation - NAT, RFC 1631) is the tr

P-2000W_V2 User’s Guide84 Chapter 12 User Web Configurator Screens12.11.1 NAT ExampleSee the following figure. The Prestige (X) sends packets to the

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 85The following table summarizes how these NAT types handle outgoing and incoming pack

P-2000W_V2 User’s Guide86 Chapter 12 User Web Configurator ScreensFigure 22 Full Cone NAT Example12.11.2.2 Restricted Cone NATAs in full cone NAT,

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 8712.11.2.3 Port Restricted Cone NATAs in full cone NAT, a port restricted cone NAT r

P-2000W_V2 User’s Guide88 Chapter 12 User Web Configurator ScreensFigure 25 Symmetric NAT12.12 NAT and SIPSome NAT routers are not SIP-friendly and

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 8912.12.3 STUNSTUN (Simple Traversal of User Datagram Protocol (UDP) through Network

P-2000W_V2 User’s GuideCustomer Support 9UNITED [email protected] +44 (0) 8702 909090 www.zyxel.co.uk ZyXEL Communications UKLtd.,11 The Cour

P-2000W_V2 User’s Guide90 Chapter 12 User Web Configurator ScreensFigure 27 NAT Traversal ConfigurationTable 13 NAT Traversal Configuration LABEL

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 9112.14 PhonebookUse the phonebook feature to store and later retrieve names and corr

P-2000W_V2 User’s Guide92 Chapter 12 User Web Configurator ScreensFigure 28 PhonebookTable 14 Phonebook LABEL DESCRIPTIONAdd New EntrySpeed Dial S

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 9312.16 Wireless IntroductionA wireless LAN can be as simple as two wireless devices

P-2000W_V2 User’s Guide94 Chapter 12 User Web Configurator ScreensFigure 29 Wireless SettingTable 15 Wireless Setting LABEL DESCRIPTIONWireless Mo

P-2000W_V2 User’s GuideChapter 12 User Web Configurator Screens 9512.18 SystemUse this screen to set up the user account’s user name and password, an

P-2000W_V2 User’s Guide96 Chapter 12 User Web Configurator ScreensFigure 31 S/W UpdateTable 17 S/W Update LABEL DESCRIPTIONAuto-provisioning by HT

P-2000W_V2 User’s GuideChapter 13 Administrator Web Configurator Screens 97CHAPTER 13Administrator Web ConfiguratorScreensThis chapter details the Pre

P-2000W_V2 User’s Guide98 Chapter 13 Administrator Web Configurator ScreensFigure 32 NAT Traversal Configuration13.2 SIP Proxy ConfigurationYour Pr

P-2000W_V2 User’s GuideChapter 13 Administrator Web Configurator Screens 99Click SIP to open the following screen where you can set up your Prestige t