ZyXEL Communications P-660H - VERSION 3.40 User Manual Page 6

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ZyXEL Confidential
Problem Condition: 1. Upload romfile which is provided by the customer, find the rom-0 file in attachment.
2. Plug in DSL line to DSL port; 3. At the mement of DSL line is to sync up stably, P660H-D1 start to
crash, dump to console port, then reboots.
12.[BUG FIXED] SPRID: 071023176 , 071023184
Problem Symptom: device will crash when DSL up
Problem Condition: DSL connection is up and upper layer is up too when this log entry happens and CPE
reboots.Log 01/01/2000 00:05:26 board 0 line 0 channel 0, call 1, C01 Incoming Call 1500000 CALL
DETAIL RECORD
Note: Not verify
13.[BUG FIXED] SPRID: 071115025
Problem Symptom: when we mixed both routed(FTP) and bridged PVC(IPTV) settings in a triple play
environment. When you receiving IPTV traffic , after about 1hour approx , it stop to forward traffic on the
first PVC(FTP).
Problem Condition: We can see the issue in detail as follows: Topology PC--------CPE-----IES1000------
ES4024------|------ FTP PC--------| |----------|IPTV server
In the topology mixed both routed(FTP) and bridged PVC(IPTV) settings in a triple play environment.
When you receiving IPTV traffic , after about 1hour approx , it stop to forward traffic on the first
PVC(FTP). When meet the issue, this is the arp table. ras ip arp st
IP-addr Type Time Addr stat iface
0.0.0.0 100Mb Ethernet 15 5 11 NULL
We find that this first line in arp table may be wrong .
Note: Not verify
14.[BUG FIXED] SPRID: 071115027
Problem Symptom: Packet size pass through triple play limited.
Problem Condition: The packet size pass through triple play., the routed PVC cannot be used for example
tptest/passive FTP etc because the dataflow freases. Triple play on , when we send big ftp packet through
CPE, the traffic will down. Maybe not really down, but has a very long response time.
Topology PC--------CPE-----IES1000-----ES4024--------|------ FTP
PC--------| |----------|IPTV server
Note: Not verify
15.[BUG FIXED] SPRID: 071204104
Problem Symptom: If TriplePlay enable for two PVCs, no Internet pages access when setup fix WAN-IP
Problem Condition: 1:Establish two PVCs on device.lan port 1,2,3 are bound to pvc1,lan port 4 is bound to
pvc2. 2:Connect two PCS in lan port 1 and lan port 2 of P660H-D1. (1)the wan port ip is dynamically
assigned by server For the two PCS,they can access the websites without problem. (2)Assign static IP to
wan port of P660H-D1P660H-D1 and PCs can ping external address but can not access websites by IE.
(3)Disable trip-playThere is no such problem,PCs can access the websites as usual.
16.[BUG FIXED] SPRID: 081009450
Problem Symptom: The issue detected is that after configuring the CPE with their own settings and connect
the DSL line, after some days working, suddenly the CPE starts rebooting automatically few seconds after
the PPP session is established.It is necessary to restore factory default settings and reconfigure the CPE
again to make it works properly for some additional days, then the same problem again happens. According
to the explain of RD, the cause is the configuration MaintenanceLogsLog SettingsSyslog Log
Problem Condition: Waiting for the customer’s confirmation
17.[BUG FIXED] SPRID: 081104108
Problem Symptom: PVC 10 and PVC 200. PVC 10 for data and PVC 200 for voip. PVC 10 is a routing,
while pvc 200 is in bridge mode. If we enable trippelplay”sys trip port enable” , the email attachment
upload via PVC 10 is impossible. If we \\”sys trip port disable\\” does make the upload.
Problem Condition: PVC 10 and PVC 200. PVC 10 for data and PVC 200 for voip. PVC 10 is a routing,
while pvc 200 is in bridge mode. If we enable trippelplay”sys trip port enable” , the email attachment
upload via PVC 10 is impossible. If send email from PC to Internet with attachment e.g. 5MB then it fail to
attach.
18.[BUG FIXED] SPRID: 090305569
Problem Symptom: When the CPE works in bridge mode, we can not ping the CPE from WAN.
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