Zyxel-communications PRESTIGE 128MH User Manual Page 179
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- Table of contents
- TROUBLESHOOTING
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Prestige 128MH PSTN Router/Hub
Troubleshooting 14-3
14.4 Problems Connecting to a Remote Node or ISP
Table 14-4. Troubleshooting a Connection to a Remote Node or ISP
Problem Corrective Action
Check Menu 24.1 to verify the line status. If it indicates [down], then
refer to the section on the line problems.
Can’t connect to a remote node or
ISP
In Menu 24.4.5, do a manual call to that remote node. Observe the
messages and take appropriate actions.
14.5 Problems for Remote User to Dial-in
Table 14-5. Troubleshooting for Remote Users to Dial-in
Problem Corrective Action
First verify that you have configured the authentication parameters in
Menu 13. These would be CLID Authen and Recv. Authen.
In Menu 14, verify the user name and password for the remote dial-in
user.
If the remote dial-in user is negotiating IP, verify that the IP address
is supplied correctly in Menu 13. Check that either the remote dial-in
user is supplying a valid IP address, or that the Prestige is assigning
a valid address from the IP pool.
A remote user cannot dial-in
If the remote dial-in user is negotiating IPX, verify that the IPX
network number is valid from the IPX pool (if it is being used).
- Prestige 128MH 1
- User's Manual 1
- ZyXEL Limited Warranty 5
- Customer Support 6
- Product Information 6
- FTP Information 6
- Customer Support vii 7
- Table of Contents 9
- List of Figures 13
- List of Tables 17
- Preface 19
- Chapter 1 21
- 1.3 The Built-In Modems 23
- 1.3.1 WAN Terminology 24
- MODEM-1 MODEM-2 25
- 1.4.2 Front Panel LEDS 26
- CONSOLE WAN 27
- LINE1LINE2 PHONE1PHONE2 27
- ETHERNET 27
- INTERNET 28
- WIN 95/NT 29
- Chapter 2 31
- 2.4 Power On Your Prestige 37
- Step 2. Entering Password 38
- Figure 2-3. Login Screen 38
- Figure 2-4. SMT Main Menu 41
- 2.7 General Setup 44
- 2.8 WAN Port Setup 46
- 2.9 Ethernet Setup 54
- Chapter 3 57
- Internet Access 57
- 3.2 TCP/IP Parameters 58
- 3.2.3 DHCP Configuration 59
- . The screen 60
- Internet Access 3-5 61
- 3-6 Internet Access 62
- Internet Access 3-7 63
- 3-8 Internet Access 64
- Internet Access 3-9 65
- 3-10 Internet Access 66
- 3.5.1 Advantages of SUA 68
- Internet Access 3-13 69
- 3.7 Editing Login Script 71
- Chapter 4 73
- Remote Node Configuration 73
- 4.1.3 PPP Multilink 81
- 4.1.4 Bandwidth on Demand 82
- 4.1.5 Editing PPP Options 84
- 4.1.6 Editing Login Script 86
- 4.2 Leased Line Connection 90
- Chapter 5 93
- 5.1.1 Remote Node Setup 94
- Options 96
- 5.1.2 Static Route Setup 98
- Chapter 6 101
- IPX Configuration 101
- 6.1.2 Frame Types 102
- 6.3 IPX Spoofing 104
- 6.4 IPX Ethernet Setup 105
- Coporate LAN 107
- 6.5.1 IPX Remote Node Setup 108
- Chapter 7 113
- Bridging Setup 113
- 7-2 Bridging Setup 114
- Bridging Setup 7-3 115
- Layers menus 116
- Bridging Setup 7-5 117
- 7-6 Bridging Setup 118
- Chapter 8 119
- Dial-in Server Configuration 119
- Ethernet LAN 120
- Modem / ISDN TA 120
- Prestige Prestige 121
- 8.3 Default Dial-In Setup 122
- 8.4 Dial-In Users Setup 126
- 8.5 CLID Authentication 128
- 8.6 Callback 128
- Chapter 9 131
- Filter Configuration 131
- Match MatchMatch 132
- Call Filters 132
- 9-4 Filter Configuration 134
- Filter Configuration 9-5 135
- 9-6 Filter Configuration 136
- 9.3.1 TCP/IP Filter Rule 137
- 9-8 Filter Configuration 138
- Filter Configuration 9-9 139
- 9.3.2 Generic Filter Rule 140
- Filter Configuration 9-11 141
- 9-12 Filter Configuration 142
- Filter Configuration 9-13 143
- Chapter 10 145
- SNMP Configuration 145
- 10-2 SNMP Configuration 146
- Chapter 11 147
- System Security 147
- 11-4 System Security 150
- System Security 11-5 151
- System Security 11-7 153
- 12.2 Telnet Under SUA 156
- 12.3 Telnet Capabilities 156
- Chapter 13 157
- System Maintenance 157
- 13.1 System Status 158
- Status 159
- 13-4 System Maintenance 160
- 13.2 Terminal Baud Rate 161
- 13.3 Log and Trace 161
- 13-6 System Maintenance 162
- System Maintenance 13-7 163
- 13.3.2 Syslog And Accounting 164
- 13.4 Diagnostic 166
- 13-12 System Maintenance 168
- 13.5 Backup Configuration 169
- 13.6 Restore Configuration 169
- 13.7 Firmware Update 170
- 13.7.1 Upload RAS code 171
- 13.7.2 Uploading ROM File 172
- 13.9 Call Control 173
- 13-18 System Maintenance 174
- 13.9.1 Blacklist 175
- 13.9.2 Budget Management 176
- Chapter 14 177
- Troubleshooting 177
- Troubleshooting 14-3 179
- Chapter 15 181
- Acronyms and Abbreviations 181
- Index I-1 183
- I-2 Index 184
- Index I-3 185
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