ZyXEL Communications 2000W User's Guide

Prestige 2000W VoIP Wi-Fi PhoneUser’s GuideVersion WJ.00.103/2005

Prestige 2000W User’s Guide10 Table of ContentsChapter 4Network Settings...

Prestige 2000W User’s Guide100 Chapter 14 Troubleshooting14.3 Error Message TroubleshootingThe Prestige displays error messages to let you know that

Prestige 2000W User’s GuideChapter 14 Troubleshooting 101Figure 40 Load IP Address14.5 Restoring the Factory Default SettingsFollow these direction

Prestige 2000W User’s Guide102 Chapter 14 Troubleshooting

Prestige 2000W User’s GuideAppendix A Product Specifications 103Appendix A Product SpecificationsSee also the Introduction chapter for a general overv

Prestige 2000W User’s Guide104 Appendix A Product SpecificationsTable 26 Firmware FeaturesNetwork IP address assignment: Fixed IP, DHCP, PPPoEHTTP,

Prestige 2000W User’s GuideAppendix B IP Subnetting 105Appendix BIP SubnettingIP Addressing Routers “route” based on the network number. The router th

Prestige 2000W User’s Guide106 Appendix B IP SubnettingSince the first octet of a class “A” IP address must contain a “0”, the first octet of a class

Prestige 2000W User’s GuideAppendix B IP Subnetting 107Since the mask is always a continuous number of ones beginning from the left, followed by a con

Prestige 2000W User’s Guide108 Appendix B IP SubnettingNote: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borro

Prestige 2000W User’s GuideAppendix B IP Subnetting 109Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a clas

Prestige 2000W User’s GuideTable of Contents 11Chapter 10Prestige Usage ...

Prestige 2000W User’s Guide110 Appendix B IP SubnettingExample Eight SubnetsSimilarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101,

Prestige 2000W User’s GuideAppendix B IP Subnetting 111Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet

Prestige 2000W User’s Guide112 Appendix B IP Subnetting

Prestige 2000W User’s GuideAppendix C PPPoE 113Appendix CPPPoEPPPoE in ActionAn ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC

Prestige 2000W User’s Guide114 Appendix C PPPoEFigure 42 Single-Computer per Router Hardware ConfigurationHow PPPoE WorksThe PPPoE driver makes the

Prestige 2000W User’s GuideAppendix D Wireless LANs 115Appendix DWireless LANsWireless LAN TopologiesThis section discusses ad-hoc and infrastructure

Prestige 2000W User’s Guide116 Appendix D Wireless LANsFigure 45 Basic Service SetESSAn Extended Service Set (ESS) consists of a series of overlappi

Prestige 2000W User’s GuideAppendix D Wireless LANs 117Figure 46 Infrastructure WLANChannelA channel is the radio frequency(ies) used by IEEE 802.11

Prestige 2000W User’s Guide118 Appendix D Wireless LANs

Prestige 2000W User’s GuideIndex 119IndexNumerics110V AC 5230V AC 564kbps 968kbps 96AAbnormal Working Conditions 6AbS 95AC 5Accessories 5ACK Message 7

Prestige 2000W User’s Guide12 Table of Contents12.11.3 STUN ...

Prestige 2000W User’s Guide120 IndexDomain Name 69DTMF 95Dual-Tone MultiFrequency 95Dust 5Dynamic Jitter Buffer 21Ee.g. See Syntax ConventionsElectric

Prestige 2000W User’s GuideIndex 121Listening Port, SIP Server’s 93Locations, Customer Support 7MMaterials 6Merchantability 6Modem 20Modifications 4Mu

Prestige 2000W User’s Guide122 IndexRRadio Communications 4Radio Frequency Energy 4Radio Interference 4Radio Reception 4Radio Technician 4Read Me Firs

Prestige 2000W User’s GuideIndex 123Symmetric NAT, Incoming 80Symmetric NAT, Outgoing 80Syntax Conventions 19TTampering 6Telephone 7, 20Telephone Keys

Prestige 2000W User’s GuideTable of Contents 13Subnetting ...

Prestige 2000W User’s Guide14 Table of Contents

Prestige 2000W User’s GuideList of Figures 15List of FiguresFigure 1 SIP Proxy Server Application ...

Prestige 2000W User’s Guide16 List of FiguresFigure 39 TOS/DIFFSERV ...

Prestige 2000W User’s GuideList of Tables 17List of TablesTable 1 LCD Main Screen ...

Prestige 2000W User’s Guide18 List of TablesTable 39 Class C Subnet Planning ...

Prestige 2000W User’s GuidePreface 19PrefaceAbout Your PrestigeCongratulations on your purchase of the Prestige 2000W VoIP Wi-Fi Phone. About This Use

Prestige 2000W User’s Guide20 PrefaceUser Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improv

Prestige 2000W User’s GuideChapter 1 Getting To Know Your Prestige 21CHAPTER 1Getting To Know Your PrestigeThis chapter describes the key features and

Prestige 2000W User’s Guide22 Chapter 1 Getting To Know Your PrestigeSoftware UpgradesUse the Web Configurator to upload updated software to your Pres

Prestige 2000W User’s GuideChapter 1 Getting To Know Your Prestige 231.2.1 Place a Call via “SIP Proxy Server” (SIP Call Server)When you have a (IEEE

Prestige 2000W User’s Guide24 Chapter 1 Getting To Know Your PrestigeFigure 2 IP to IP Calling1.2.3 Ad-Hoc (Wireless Intercom)Ad-hoc mode does not

Prestige 2000W User’s GuideChapter 2 Using the LCD Screen Menus 25CHAPTER 2 Using the LCD Screen MenusThis section introduces the Prestige’s LCD scree

Prestige 2000W User’s Guide26 Chapter 2 Using the LCD Screen Menus2.2 Keypad and Front PanelThe following figure and table describe the Prestige’s ke

Prestige 2000W User’s GuideChapter 2 Using the LCD Screen Menus 27Figure 6 Front PanelTable 2 Front PanelNAME DESCRIPTIONLeft key Use the Left key

Prestige 2000W User’s Guide28 Chapter 2 Using the LCD Screen Menus2.3 Navigating the LCD Screen MenusPress the Left button to enter the menus.After y

Prestige 2000W User’s GuideChapter 3 Wireless LAN Setup Menus 29CHAPTER 3 Wireless LAN Setup MenusFirst you need to associate your Prestige with a Wir

Prestige 2000W User’s GuideCopyright 3CopyrightCopyright © 2005 by ZyXEL Communications Corporation.The contents of this publication may not be reprod

Prestige 2000W User’s Guide30 Chapter 3 Wireless LAN Setup Menus3.2 ChannelA radio frequency used by a wireless device is called a channel. The Prest

Prestige 2000W User’s GuideChapter 3 Wireless LAN Setup Menus 313.4 WEP EncryptionWEP (Wired Equivalent Privacy) encryption scrambles all communicati

Prestige 2000W User’s Guide32 Chapter 3 Wireless LAN Setup Menus3.5 Authentication TypeSome APs require the wireless clients to send the WEP key to t

Prestige 2000W User’s GuideChapter 3 Wireless LAN Setup Menus 333.6 ProfilesUse a profile to save your wireless settings for future use.1 Select Wire

Prestige 2000W User’s Guide34 Chapter 3 Wireless LAN Setup Menus

Prestige 2000W User’s GuideChapter 4 Network Settings 35CHAPTER 4Network SettingsUse this chapter to configure your Prestige to access the Internet. T

Prestige 2000W User’s Guide36 Chapter 4 Network Settings4.2 DHCPIf you were not assigned a specific IP address for your Prestige, use the following d

Prestige 2000W User’s GuideChapter 4 Network Settings 372 Select Network Mode.2. IP Address3. Subnet MaskSelect Back3 Select DHC

Prestige 2000W User’s Guide38 Chapter 4 Network Settings4.3 PPPoEPoint-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. You

Prestige 2000W User’s GuideChapter 5 SIP Settings 39CHAPTER 5SIP SettingsThe Prestige uses Session Initiated Protocol (SIP), an internationally recogn

Prestige 2000W User’s Guide4 Federal Communications Commission (FCC) Interference StatementFederal CommunicationsCommission (FCC) InterferenceStatemen

Prestige 2000W User’s Guide40 Chapter 5 SIP Settings5.2 Outbound Proxy ServerConfigure the Prestige to use an Outbound Proxy server if your LAN is be

Prestige 2000W User’s GuideChapter 5 SIP Settings 415.3 Proxy Server Configure Proxy Server settings to have the Prestige use your voice service prov

Prestige 2000W User’s Guide42 Chapter 5 SIP Settings5.4 User AccountConfigure the Prestige to use your User Account for registering with the SIP serv

Prestige 2000W User’s GuideChapter 5 SIP Settings 435 Select Username.3. User Pwd1. Phone NumberSelect Back6 Clear the user name

Prestige 2000W User’s Guide44 Chapter 5 SIP Settings

Prestige 2000W User’s GuideChapter 6 Phonebook 45CHAPTER 6PhonebookUse the phonebook feature to store and later retrieve names and corresponding telep

Prestige 2000W User’s Guide46 Chapter 6 Phonebook6.3 Editing Phonebook EntriesUse the following instructions to locate and edit an existing entry in

Prestige 2000W User’s GuideChapter 6 Phonebook 476.4 Erasing Phonebook EntriesUse the following instructions to remove an existing entry from your ph

Prestige 2000W User’s Guide48 Chapter 6 Phonebook6.5 Speed Dial Phonebook EntriesUse the following instructions to make an existing phonebook entry i

Prestige 2000W User’s GuideChapter 7 Call History 49CHAPTER 7Call HistoryThe call history feature is useful for checking missed, received, and dialed

Prestige 2000W User’s GuideSafety Warnings 5Safety WarningsFor your safety, be sure to read and follow all warning notices and instructions.• Do NOT o

Prestige 2000W User’s Guide50 Chapter 7 Call History7.2 Received CallsFollow these directions to use the received calls list to check for received ca

Prestige 2000W User’s GuideChapter 7 Call History 517.3 Dialed CallsFollow these directions to use the list of dialed calls to check for dialed calls

Prestige 2000W User’s Guide52 Chapter 7 Call History1 Select Call History in the first menu.3. Phonebook4. Net SettingsSelect Ba

Prestige 2000W User’s GuideChapter 8 Miscellaneous Settings 53CHAPTER 8Miscellaneous SettingsThese sections detail how to change the Prestige’s other

Prestige 2000W User’s Guide54 Chapter 8 Miscellaneous Settings8.2 Setting the Vibration ModeYou can have the Prestige vibrate to alert you to incomin

Prestige 2000W User’s GuideChapter 8 Miscellaneous Settings 558.4 Setting the TimeFollow these directions to change the Prestige’s time settings.8.5

Prestige 2000W User’s Guide56 Chapter 8 Miscellaneous Settings8.6 Setting the BannerFollow these directions to change the text that displays in the P

Prestige 2000W User’s GuideChapter 8 Miscellaneous Settings 578.8 Setting the Don’t DisturbEnable the Prestige’s don’t disturb function, to not recei

Prestige 2000W User’s Guide58 Chapter 8 Miscellaneous Settings

Prestige 2000W User’s GuideChapter 9 Information Menus 59CHAPTER 9Information MenusThese sections detail how to use the information menus. 9.1 Displa

Prestige 2000W User’s Guide6 ZyXEL Limited WarrantyZyXEL Limited WarrantyZyXEL warrants to the original end user (purchaser) that this product is free

Prestige 2000W User’s Guide60 Chapter 9 Information Menus9 The screen displays the Prestige’s MAC address. 10Press the Right key to return to the main

Prestige 2000W User’s GuideChapter 10 Prestige Usage 61CHAPTER 10Prestige UsageThis chapter describes how to use your Prestige for basic tasks.10.1 D

Prestige 2000W User’s Guide62 Chapter 10 Prestige Usage6 Press the Call key to make the call.10.5 Answering a CallPress the Call key to answer a call

Prestige 2000W User’s GuideChapter 11 Using the Web Configurator Screens 63CHAPTER 11Using the Web ConfiguratorScreensThis chapter describes how to us

Prestige 2000W User’s Guide64 Chapter 11 Using the Web Configurator Screens• For user access: Type the default user name: admin and password: 1234 for

Prestige 2000W User’s GuideChapter 11 Using the Web Configurator Screens 65The following table introduces the screens that are available with the user

Prestige 2000W User’s Guide66 Chapter 11 Using the Web Configurator ScreensThe following table introduces the screens that are available with user acc

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 67CHAPTER 12User Web Configurator ScreensThis chapter details the settings that yo

Prestige 2000W User’s Guide68 Chapter 12 User Web Configurator ScreensYou can obtain your IP address from the IANA, from an ISP or have it assigned by

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 6912.5 DNS Server Use DNS (Domain Name System) to map a domain name to its corres

Prestige 2000W User’s GuideCustomer Support 7Customer SupportPlease have the following information ready when you contact customer support.• Product m

Prestige 2000W User’s Guide70 Chapter 12 User Web Configurator Screens12.7 Network Configuration: DHCPIf you were not assigned a specific IP address

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 71Figure 15 DHCP Network ConfigurationTable 8 DHCP LABEL DESCRIPTIONGet IP Add

Prestige 2000W User’s Guide72 Chapter 12 User Web Configurator Screens12.8 Network Configuration: PPPoEPoint-to-Point Protocol over Ethernet (PPPoE)

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 7312.9 VoIP IntroductionVoIP (Voice over IP) is the sending of voice signals over

Prestige 2000W User’s Guide74 Chapter 12 User Web Configurator Screens12.9.1.1.2 SIP Service DomainThe SIP service domain of the VoIP service provide

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 75Figure 17 SIP User Agent12.9.1.3.2 SIP Proxy ServerA SIP proxy server receive

Prestige 2000W User’s Guide76 Chapter 12 User Web Configurator ScreensFigure 19 SIP Redirect Server12.9.1.3.4 SIP Register ServerA SIP register ser

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 7712.10.1 NAT ExampleSee the following figure. The Prestige (X) sends packets to

Prestige 2000W User’s Guide78 Chapter 12 User Web Configurator Screens12.10.2.1 Full Cone NATIn full cone NAT, the NAT router maps the source address

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 79Figure 24 Restricted Cone NAT: Incoming12.10.2.3 Port Restricted Cone NATFor

Prestige 2000W User’s Guide8 Customer Support

Prestige 2000W User’s Guide80 Chapter 12 User Web Configurator ScreensFigure 26 Symmetric NAT: OutgoingIn the following figure, Y can send packets t

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 8112.11.1 SIP ALGSome NAT routers may include a SIP Application Layer Gateway (AL

Prestige 2000W User’s Guide82 Chapter 12 User Web Configurator ScreensFigure 28 STUN12.11.4 Outbound ProxyYour VoIP service provider may host a SIP

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 83Figure 29 NAT Traversal ConfigurationTable 11 NAT Traversal Configuration LA

Prestige 2000W User’s Guide84 Chapter 12 User Web Configurator Screens12.13 SIP ConfigurationYour Prestige is a SIP client and must connect to a SIP

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 8512.14 Phone BookUse the phone book feature to store and later retrieve names an

Prestige 2000W User’s Guide86 Chapter 12 User Web Configurator ScreensFigure 31 PhonebookTable 13 Phonebook LABEL DESCRIPTIONAdd New EntrySpeed Di

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 8712.16 Wireless IntroductionA wireless LAN can be as simple as two wireless devi

Prestige 2000W User’s Guide88 Chapter 12 User Web Configurator ScreensFigure 32 Wireless SettingTable 14 Wireless Setting LABEL DESCRIPTIONWireles

Prestige 2000W User’s GuideChapter 12 User Web Configurator Screens 8912.18 SystemUse this screen to set up the user account’s user name and password

Prestige 2000W User’s GuideTable of Contents 9Table of ContentsCopyright ...

Prestige 2000W User’s Guide90 Chapter 12 User Web Configurator ScreensFigure 34 S/W UpdateTable 16 S/W Update LABEL DESCRIPTIONAuto-provisioning b

Prestige 2000W User’s GuideChapter 13 Administrator Web Configurator Screens 91CHAPTER 13Administrator Web ConfiguratorScreensThis chapter details the

Prestige 2000W User’s Guide92 Chapter 13 Administrator Web Configurator ScreensFigure 35 NAT Traversal Configuration13.2 SIP Proxy ConfigurationYou

Prestige 2000W User’s GuideChapter 13 Administrator Web Configurator Screens 93Use the following screen to set up your Prestige to connect to the SIP

Prestige 2000W User’s Guide94 Chapter 13 Administrator Web Configurator Screens13.3 Voice CodingA codec (coder/decoder) codes analog voice signals in

Prestige 2000W User’s GuideChapter 13 Administrator Web Configurator Screens 9513.3.2 G.729G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform co

Prestige 2000W User’s Guide96 Chapter 13 Administrator Web Configurator ScreensTable 19 PHONE LABEL DESCRIPTIONDefault Voice Codec A voice codec (co

Prestige 2000W User’s GuideChapter 13 Administrator Web Configurator Screens 9713.6 SystemAdministrator access allows you to use this screen to set u

Prestige 2000W User’s Guide98 Chapter 13 Administrator Web Configurator Screens13.8 ToSThe second byte in an IPv4 packet is the Type of Service (ToS)

Prestige 2000W User’s GuideChapter 14 Troubleshooting 99CHAPTER 14TroubleshootingThis chapter covers potential problems and the corresponding remedies