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P-2602HWNLI User’s Guide
354 Chapter 27 Troubleshooting
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
Note: Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
27.4.1.1 Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or
allow pop-up blocking and create an exception for your device’s IP address.
27.4.1.1.1 Disable pop-up Blockers
1 In Internet Explorer, select Tool s, Pop-up Blocker and then select Turn Off Pop-up
Blocker.
Figure 193 Pop-up Blocker
You can also check if pop-up blocking is disabled in the Pop-up Blocker section in the
Privacy tab.
1 In Internet Explorer, select Tool s, Internet Options, Privacy.
2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This
disables any web pop-up blockers you may have enabled.
- Copyright 3
- Certifications 4
- Certifications 5 5
- Safety Warnings 6
- ZyXEL Limited Warranty 7
- Customer Support 8
- Customer Support 9 9
- P-2602HWNLI User’s Guide 10
- 10 Customer Support 10
- Table of Contents 11
- Chapter 7 13
- Chapter 8 13
- Chapter 9 14
- Chapter 10 14
- Chapter 11 15
- Chapter 12 16
- Chapter 13 16
- Chapter 14 17
- Chapter 18 19
- Chapter 19 19
- Appendix I 24
- List of Figures 25
- List of Tables 31
- 36 List of Tables 36
- About This User's Guide 37
- Related Documentation 37
- User Guide Feedback 37
- Syntax Conventions 37
- Graphics Icons Key 38
- CHAPTER 1 39
- 1.2 Features 40
- Table 3 IEEE 802.11g 45
- 1.3 Applications 46
- 1.3.5 LAN to LAN Application 48
- 1.3.6 Lights 49
- Table 4 Lights 50
- 1.4.2 Telephone Microfilters 51
- CHAPTER 2 53
- Figure 9 Password Screen 54
- 2.1.2 The RESET Button 55
- 2.2.1 Title Bar 56
- 2.2.2 Navigation Panel 57
- 2.2.3 Main Window 59
- 2.2.4 Status Bar 59
- CHAPTER 3 61
- Figure 14 Wizard Welcome 62
- 3.2.1 Manual Configuration 63
- Figure 27 Wireless LAN 72
- CHAPTER 4 77
- 78 Chapter 4 VoIP Wizard 78
- Figure 33 Wizard: Welcome 78
- Chapter 4 VoIP Wizard 79 79
- Figure 36 VoIP Wizard Fail 79
- 80 Chapter 4 VoIP Wizard 80
- CHAPTER 5 81
- Figure 38 Select a Mode 83
- Figure 39 Wizard: Welcome 83
- CHAPTER 6 87
- 6.1.2 Multiplexing 88
- 6.1.3 VPI and VCI 88
- 6.1.4 IP Address Assignment 88
- 6.2 PPPoE Encapsulation 89
- 6.3 Metric 90
- 6.4 Traffic Shaping 90
- 6.4.1 ATM Traffic Classes 91
- 6.6 Internet Access Setup 92
- Chapter 6 WAN Setup 93 93
- 94 Chapter 6 WAN Setup 94
- Chapter 6 WAN Setup 95 95
- 96 Chapter 6 WAN Setup 96
- 6.8 More Connections Edit 97
- 98 Chapter 6 WAN Setup 98
- Chapter 6 WAN Setup 99 99
- 6.10 Configuring WAN Backup 100
- Chapter 6 WAN Setup 101 101
- Figure 49 WAN Backup Setup 101
- Table 25 WAN Backup Setup 101
- Check WAN IP Address 102
- CHAPTER 7 103
- Figure 50 Status Screen 104
- Table 26 Status Screen 104
- 104 Chapter 7 Status Screens 104
- Chapter 7 Status Screens 105 105
- 106 Chapter 7 Status Screens 106
- 7.2 Client List 107
- 108 Chapter 7 Status Screens 108
- Figure 51 Client List 108
- Table 27 Client List 108
- 7.3 Any IP Table 109
- 7.4 WLAN Status 109
- 7.4.1 Bandwidth Status 110
- 7.4.2 VPN Status 111
- 7.5 Packet Statistics 112
- Chapter 7 Status Screens 113 113
- Figure 56 Packet Statistics 113
- Table 31 Packet Statistics 113
- 7.6 VoIP Statistics 114
- Chapter 7 Status Screens 115 115
- Table 32 VoIP Statistics 115
- 116 Chapter 7 Status Screens 116
- CHAPTER 8 117
- 8.1.2 DHCP Setup 118
- 8.1.3 DNS Server Address 118
- 8.2 LAN TCP/IP 119
- 8.2.2 RIP Setup 120
- 8.2.3 Multicast 121
- 8.2.4 Any IP 121
- 8.2.4.1 How Any IP Works 122
- 8.3 Configuring LAN IP 123
- 124 Chapter 8 LAN Setup 124
- Table 34 Advanced LAN Setup 124
- 8.4 DHCP Setup 125
- 8.5 LAN Client List 126
- Chapter 8 LAN Setup 127 127
- Figure 63 LAN Client List 127
- Table 36 LAN Client List 127
- 8.6 LAN IP Alias 128
- Chapter 8 LAN Setup 129 129
- Figure 65 LAN IP Alias 129
- Table 37 LAN IP Alias 129
- 130 Chapter 8 LAN Setup 130
- CHAPTER 9 131
- 9.2.2 MAC Address Filter 132
- 9.2.3 User Authentication 132
- 9.2.4 Encryption 132
- Chapter 9 Wireless LAN 133 133
- 134 Chapter 9 Wireless LAN 134
- 9.4.1 WEP Encryption 135
- 9.4.2 WPA-PSK/WPA2-PSK 136
- Chapter 9 Wireless LAN 137 137
- 9.4.3 WPA/WPA2 138
- Chapter 9 Wireless LAN 139 139
- Table 42 Wireless: WPA/WPA2 139
- 140 Chapter 9 Wireless LAN 140
- Chapter 9 Wireless LAN 141 141
- Figure 70 Advanced 141
- 9.5 OTIST 142
- 9.5.1.2 Wireless Client 143
- 9.5.2 Starting OTIST 144
- 9.6 MAC Filter 145
- 146 Chapter 9 Wireless LAN 146
- Table 45 MAC Address Filter 146
- 9.7 WMM QoS 147
- 9.8 QoS Screen 148
- Chapter 9 Wireless LAN 149 149
- Figure 79 Wireless LAN: QoS 149
- Table 47 Wireless LAN: QoS 149
- 150 Chapter 9 Wireless LAN 150
- Chapter 9 Wireless LAN 151 151
- 152 Chapter 9 Wireless LAN 152
- CHAPTER 10 153
- 10.1.2 What NAT Does 154
- 10.1.3 How NAT Works 154
- 10.1.4 NAT Application 155
- 10.1.5 NAT Mapping Types 155
- Table 50 NAT Mapping Types 156
- 10.3 NAT General Setup 157
- 10.4 Port Forwarding 158
- Figure 85 Port Forwarding 160
- Table 52 Port Forwarding 160
- 10.6 Address Mapping 161
- CHAPTER 11 165
- 11.2.2 SIP Call Progression 166
- 11.2.3 SIP Servers 166
- 11.2.3.1 SIP User Agent 167
- 11.2.3.2 SIP Proxy Server 167
- 11.2.3.3 SIP Redirect Server 168
- 11.3 SIP Settings Screen 169
- 170 Chapter 11 Voice 170
- 11.4 SIP ALG 171
- 11.5 Voice Coding 171
- 11.8 Custom Tones (IVR) 172
- Chapter 11 Voice 173 173
- 174 Chapter 11 Voice 174
- Chapter 11 Voice 175 175
- 176 Chapter 11 Voice 176
- 11.10.2 VLAN 177
- 11.10.3 SIP QoS Screen 177
- 11.11 Phone 178
- 11.12 PSTN Line 178
- 11.13 ISDN Line 179
- 11.14 Analog Phone Screen 179
- 180 Chapter 11 Voice 180
- Chapter 11 Voice 181 181
- 11.16 ISDN Phone Screen 182
- Chapter 11 Voice 183 183
- Figure 98 Phone > Common 183
- Table 64 Phone > Common 183
- 11.18.1 The Flash Key 184
- Chapter 11 Voice 185 185
- 11.18.3.1 USA Call Hold 186
- 11.18.3.2 USA Call Waiting 186
- 11.18.3.3 USA Call Transfer 186
- 11.18.3.5 USA Call Return 187
- 11.20 Phone Region Screen 188
- 11.21 Speed Dial 189
- 11.22 Speed Dial Screen 190
- Chapter 11 Voice 191 191
- 192 Chapter 11 Voice 192
- 11.24 PSTN Line Screen 193
- 11.25 ISDN Line Screen 194
- Chapter 11 Voice 195 195
- 196 Chapter 11 Voice 196
- CHAPTER 12 197
- 12.5 Auto Firmware Upgrade 198
- CHAPTER 13 199
- 200 Chapter 13 Firewalls 200
- 13.4 Denial of Service 201
- 13.4.2 Types of DoS Attacks 202
- Chapter 13 Firewalls 203 203
- Figure 106 SYN Flood 203
- 13.4.2.1 ICMP Vulnerability 204
- 13.5 Stateful Inspection 205
- 206 Chapter 13 Firewalls 206
- 13.5.3 TCP Security 207
- 13.5.4 UDP/ICMP Security 208
- 13.5.5 Upper Layer Protocols 208
- 13.6.1 Security In General 209
- 210 Chapter 13 Firewalls 210
- CHAPTER 14 211
- 14.3 Rule Logic Overview 212
- 14.4 Connection Direction 213
- 14.5 Triangle Route 214
- Figure 111 IP Alias 216
- Table 76 Firewall: General 217
- 14.7 Firewall Rules Summary 218
- 14.7.2 Customized Services 222
- 14.8 Example Firewall Rule 223
- 10.0.0.15 on the LAN 226
- 14.9 Predefined Services 227
- 14.10 Firewall Threshold 227
- 14.10.2 Half-Open Sessions 228
- CHAPTER 15 231
- CHAPTER 16 235
- 16.1.4 VPN Applications 236
- 16.2 IPSec Architecture 237
- 16.3 Encapsulation 237
- 16.4 IPSec and NAT 238
- Table 85 VPN and NAT 239
- CHAPTER 17 241
- 17.3 My IP Address 242
- 17.4 Secure Gateway Address 243
- 17.5 VPN Setup Screen 243
- 244 Chapter 17 VPN Screens 244
- Figure 130 VPN Setup 244
- Table 87 VPN Setup 244
- 17.6 Keep Alive 245
- 246 Chapter 17 VPN Screens 246
- Table 88 VPN and NAT 246
- 17.8 Remote DNS Server 247
- 17.9 ID Type and Content 247
- 248 Chapter 17 VPN Screens 248
- 17.10 Pre-Shared Key 249
- 17.11 Editing VPN Policies 249
- 250 Chapter 17 VPN Screens 250
- Table 93 Edit VPN Policies 250
- Chapter 17 VPN Screens 251 251
- 252 Chapter 17 VPN Screens 252
- Chapter 17 VPN Screens 253 253
- 17.12 IKE Phases 254
- 17.12.1 Negotiation Mode 255
- 256 Chapter 17 VPN Screens 256
- Chapter 17 VPN Screens 257 257
- 258 Chapter 17 VPN Screens 258
- 17.14 Manual Key Setup 259
- 17.15 Configuring Manual Key 259
- 260 Chapter 17 VPN Screens 260
- Figure 136 VPN: Manual Key 260
- Table 95 VPN: Manual Key 260
- Chapter 17 VPN Screens 261 261
- 17.16 Viewing SA Monitor 262
- Chapter 17 VPN Screens 263 263
- Figure 137 VPN: SA Monitor 263
- Table 96 VPN: SA Monitor 263
- 264 Chapter 17 VPN Screens 264
- Chapter 17 VPN Screens 265 265
- 266 Chapter 17 VPN Screens 266
- Chapter 17 VPN Screens 267 267
- 268 Chapter 17 VPN Screens 268
- CHAPTER 18 269
- 270 Chapter 18 Static Route 270
- Figure 142 Static Route 270
- Table 100 Static Route 270
- 18.2.1 Static Route Edit 271
- 272 Chapter 18 Static Route 272
- CHAPTER 19 273
- 19.5 Scheduler 274
- 19.8 Configuring Summary 278
- 19.9.1 Rule Configuration 280
- 19.10 Bandwidth Monitor 283
- CHAPTER 20 285
- Figure 149 Dynamic DNS 286
- Table 111 Dynamic DNS 286
- Device and the DDNS server 287
- CHAPTER 21 289
- 21.2 WWW 290
- 21.3 Telnet 291
- 21.4 Configuring Telnet 292
- 21.5 Configuring FTP 293
- 21.6 SNMP 294
- 21.6.1 Supported MIBs 295
- 21.6.2 SNMP Traps 295
- 21.6.3 Configuring SNMP 296
- 21.7 Configuring DNS 297
- 21.8 Configuring ICMP 298
- CHAPTER 22 301
- 22.2 UPnP and ZyXEL 302
- Installing UPnP in Windows Me 303
- Components selection box 304
- Figure 168 System Tray Icon 310
- Network 311
- CHAPTER 23 313
- 314 Chapter 23 System 314
- 23.2 Time Setting 315
- 316 Chapter 23 System 316
- Chapter 23 System 317 317
- 318 Chapter 23 System 318
- CHAPTER 24 319
- 320 Chapter 24 Logs 320
- Figure 175 View Log 320
- Table 122 View Log 320
- Chapter 24 Logs 321 321
- Figure 176 Log Settings 321
- Table 123 Log Settings 321
- 322 Chapter 24 Logs 322
- 24.4 SMTP Error Messages 323
- 24.5 Log Descriptions 324
- Chapter 24 Logs 325 325
- Table 126 System Error Logs 325
- 326 Chapter 24 Logs 326
- Table 128 TCP Reset Logs 326
- Chapter 24 Logs 327 327
- Table 130 ICMP Logs 327
- Table 131 CDR Logs 327
- Table 132 PPP Logs 327
- Chapter 24 Logs 329 329
- Table 136 802.1X Logs 329
- 330 Chapter 24 Logs 330
- Table 137 ACL Setting Notes 330
- Table 138 ICMP Notes 330
- Chapter 24 Logs 331 331
- Table 139 Syslog Logs 331
- Table 140 SIP Logs 331
- 332 Chapter 24 Logs 332
- Table 141 RTP Logs 332
- CHAPTER 25 333
- 334 Chapter 25 Tools 334
- Chapter 25 Tools 335 335
- Figure 178 Firmware Upgrade 335
- Table 145 Firmware Upgrade 335
- 25.5 Backup and Restore 336
- 25.5.1 Backup Configuration 337
- 338 Chapter 25 Tools 338
- Chapter 25 Tools 339 339
- 25.6 Restart 340
- Chapter 25 Tools 343 343
- 25.9.3 TFTP File Upload 344
- Chapter 25 Tools 345 345
- 346 Chapter 25 Tools 346
- CHAPTER 26 347
- 348 Chapter 26 Diagnostic 348
- Chapter 26 Diagnostic 349 349
- CHAPTER 27 351
- 27.3 Problems with the WAN 352
- Figure 193 Pop-up Blocker 354
- Figure 194 Internet Options 355
- Figure 195 Internet Options 356
- 27.4.1.2 JavaScripts 357
- 3 Scroll down to Scripting 358
- 27.4.1.3 Java Permissions 359
- 27.4.1.3.1 JAVA (Sun) 360
- 27.5 Telephone Problems 361
- APPENDIX A 363
- Power Adapter Specifications 366
- APPENDIX B 369
- Installing Components 370
- Configuring 371
- Windows 2000/NT/XP 372
- Macintosh OS 8/9 376
- Macintosh OS X 378
- Verifying Settings 379
- APPENDIX C 381
- Subnet Masks 382
- Subnetting 382
- Example: Two Subnets 383
- 384 Appendix C IP Subnetting 384
- Table 164 Subnet 1 384
- Table 165 Subnet 2 384
- Example: Four Subnets 385
- Example Eight Subnets 386
- Appendix C IP Subnetting 387 387
- 388 Appendix C IP Subnetting 388
- APPENDIX D 389
- 390 Appendix D About ADSL 390
- APPENDIX E 391
- APPENDIX F 393
- 394 Appendix F Wireless LANs 394
- Appendix F Wireless LANs 395 395
- Fragmentation Threshold 396
- Preamble Type 397
- IEEE 802.11g Wireless LAN 397
- Wireless Security Overview 398
- IEEE 802.1x 398
- Types of RADIUS Messages 399
- Types of Authentication 400
- Dynamic WEP Key Exchange 401
- WPA and WPA2 402
- User Authentication 403
- 404 Appendix F Wireless LANs 404
- Security Parameters Summary 405
- 406 Appendix F Wireless LANs 406
- APPENDIX G 407
- APPENDIX H 411
- Example Internal SPTGEN Menus 414
- Table 180 Menu 3 415
- Table 182 Menu 12 419
- Command Examples 426
- APPENDIX I 427
- 428 Appendix I Commands 428
- Filter Rule 429
- Filter Set 429
- Packet Filtering Vs. Firewall 430
- Packet Filtering 430
- When To Use Filtering 430
- Firewall 430
- When To Use The Firewall 430
- Filter Commands 431
- WAN Call Schedules 432
- Appendix I Commands 433 433
- 434 Appendix I Commands 434
- Index 435 435
- 436 Index 436
- Index 437 437
- 438 Index 438
- Index 439 439
- 440 Index 440
- Index 441 441
- 442 Index 442
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